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National & International
Control Center is a secure proprietary on-line and web-based application that provides instant access and management control over a broad range of National Wholesale products and services. Click here to view the Control Center User Guide.
ODM is a common Web portal accessed via Remote Control that allows users to enter, submit, view, update, and cancel billing disputes.
Product Pricer allows customers to obtain and save a price quote for unregulated leased local access, unregulated private line services, unregulated local broadband services, Customer Provided Access (CPA) and regulated private line services.
These web pages give you the ability to view our global network performance, network status reports and monthly reports that incorporate latency and packet delivery statistics for our industry-leading service level agreements.
Manage My Account:
CEMR is a web interface that allows users to interact with maintenance and repair facilities and to request service for trouble tickets. Access CEMR Online Help.
CEMR-MTG is a web interface that allows users to interact with maintenance and repair facilities and to request service for trouble tickets. Access CEMR-MTG Online Help.
IMA enables CLECs to facilitate ordering Resold and Unbundled Network Element (UNE) services. Additionally, see the IMA Errors page to find explanations of error messages in IMA.
CORA allows users to electronically submit ASRs for trunking, Local Interconnect Services (LIS), interstate and intrastate-switched access, and Private Line Transport Services (PLTS) offered for the origination and/or termination of inter-exchange traffic. Login to CORA.
Find general information about Legacy Qwest local region operating support systems.
View unplanned event notifications and process as well as helpdesk and technical escalation information.
Find general billing systems information such as the BOS BDT Differences List, the EDI Users Guide, ASCII Users Guide, and the Circuit ID Information Guide - Zero Fill Business Rules for Eastern Region.
Accessing DLIS enables CLECs to review directory listing information prior to and subsequent to submitting directory listing orders for processing.
MEDIACC-EBTA provides a common electronic gateway for Legacy Qwest Local Wholesale customers to communicate with various business applications.
MTG provides a common electronic gateway for Legacy Qwest Local Wholesale customers to communicate with various repair business applications.
Learn how to effectively use the automated PIC/LPIC verification process.
The IXC RSS web pages provide on-line procedures for accessing RSS.